Privacy Policy

1. Introduction

Welcome to linkable by Andes Dev LLC! This Privacy Policy explains how linkable ("linkable", "we", "us", or "our") collects, uses, shares, and protects information in relation to our website https://linkable.id/, services, and tools (collectively, the "Service"), and your choices about the collection and use of your information. linkable provides URL shortening, link management, landing pages, QR generation and analytics services.

By using our Service, you agree to the collection, transfer, storage, disclosure, and use of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use the Service.

2. Information We Collect

We collect different types of information to provide and improve our Service:

• a. Information You Provide Directly:

  • Account Information: When you register for a linkable account, we collect information such as your name, email address, username, password, and optionally, company name or payment information if you subscribe.
  • Link Information: When you create a shortened link, we collect the original long URL.
  • Widget information: When you create a widget we collect the information you register in the widget.
  • Communications: If you contact us directly (e.g., via email, support forms), we may collect your name, email address, and the contents of your message.

• b. Information Collected Automatically:

  • Link Click Data: When someone clicks on a linkable shortened link, a landing link or site link, we automatically collect information such as:
    • IP address
    • Approximate geographic location derived from the IP address
    • Date and time of the click
    • Referring website or source
    • User agent information (browser type, operating system, device type)
  • Service Usage Data: When you interact with our website or Service, we collect information about your activity, such as pages visited, features used, time spent on the site, links created, and other actions taken.
  • Log File Information: Our servers automatically record certain log file information, including your IP address, browser type, operating system, referring/exit pages, and date/time stamps.
  • Cookies and Similar Technologies: We use cookies and similar technologies to operate the Service, understand usage, personalize your experience, and provide relevant information.

• c. Information from Third Parties:

  • We may occasionally receive information about you from third-party sources, such as payment processors (confirmation of payment) or analytics providers, but only as necessary to provide the Service.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, maintain, and improve the linkable Service.
• To create and manage your account.
• To process your transactions (if applicable).
• To generate and provide analytics and reports about link performance to you (our user).
• To monitor and analyze trends, usage, and activities in connection with our Service.
• To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities, and to protect the rights and safety of linkable and our users.
• To respond to your comments, questions, and requests, and provide customer service.
• To communicate with you about products, services, offers, promotions, and events offered by linkable, and provide news and information we think will be of interest to you (you can opt-out of marketing communications).
• To personalize the Service.
• To comply with legal obligations and enforce our terms and conditions.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., hosting providers, payment processors, analytics providers, email delivery services). These providers are authorized to use your personal information only as necessary to provide these services to us.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of linkable, detect or prevent fraud, act in urgent circumstances to protect the personal safety of users of the Service or the public, or protect against legal liability.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
• Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for research, reporting, or other purposes.
• With Your Consent: We may share your information for other purposes if we have your explicit consent to do so.

5. Data Security

linkable takes reasonable technical, administrative, and physical measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission or storage of information is ever completely secure, so we cannot guarantee the absolute security of your information.

6. Cookies and Tracking Technologies

We use cookies (small text files placed on your device) and similar technologies (like web beacons or pixels) for several purposes:

• Essential Operations: To operate our service, like keeping you logged in.
• Performance and Analytics: To understand how our Service is used, track link clicks, and improve performance.
• Functionality: To remember your preferences and settings.

You can typically control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you disable cookies, some parts of our Service may not function properly. We may also use third-party analytics services that use cookies to help us analyze usage.

7. Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. Click data for shortened links may be retained for analytics purposes even after an account is deleted, but efforts will be made to anonymize or aggregate this data where feasible.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information:

• Access: You may have the right to request access to the personal information we hold about you.
• Rectification: You may have the right to request correction of inaccurate personal information.
• Erasure: You may have the right to request deletion of your personal information.
• Restriction of Processing: You may have the right to request that we restrict the processing of your personal information.
• Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You may have the right to object to the processing of your personal information in certain circumstances.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the instructions in those emails or by contacting us. If you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

You can usually manage your account information through your linkable account settings. To exercise other rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable law.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. Specifically, our servers may be located in the United States or other regions, and our third-party service providers operate around the world.

Where necessary, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy (e.g., by implementing Standard Contractual Clauses for transfers of personal information between our group companies or with our third-party providers).

10. Children's Privacy

The Service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the applicable age limit, we will take steps to delete such information promptly. If you believe we might have any information from or about a child, please contact us.

11. Links to Other Websites

Our Service, including the links created using linkable, may direct you to third-party websites. This Privacy Policy does not apply to the practices of third parties that we do not own or control. When you click on a linkable link and are redirected to another website, the privacy policy of that destination website governs the collection and use of your information. We encourage you to read the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review this Privacy Policy periodically to stay informed about our practices.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Andes Dev LLC

Email: privacy@linkable.id

Website: https://linkable.id